Warranty Information

RAD Torque Warranty Information

NEW TOOL WARRANTY 

Any new tool branded with the RAD name and purchased from New World Technologies Inc., or through one of its authorized distributors or agents, is warranted to the original purchaser against defects in materials and workmanship for a period of one (1) year from the date of original calibration. Electric drive components such as electric motors, switches, and batteries etc., are covered for a period of six (6) months from the date of original calibration. Under the terms of this warranty, New World Technologies Inc., at its option and F.O.B. either its factory or an authorized service center, will replace or repair for the original purchaser, free of charge, any part or parts, found upon examination by New World Technologies Inc., to be defective in material or workmanship or both. If any product or part is replaced or repaired under the terms of this warranty, that product or part will carry the remainder of the warranty from the date of original calibration. 

REPAIRED TOOL WARRANTY 

Once a tool is beyond its new tool warranty, New World Technologies Inc., for a period of three (3) months from the date of repair, will replace or repair for the original purchaser, free of charge, any part or parts, found upon examination by New World Technologies Inc., to be defective in material or workmanship or both. If any product or part is replaced or repaired under the terms and conditions of this warranty, that product or part will carry the remainder of the warranty from the date of original repair. To qualify for the above mentioned warranties, written notice to New World Technologies Inc. must be given immediately upon discovery of such defect, at which time New World Technologies Inc. will issue an authorization to return the tool. The defective item must promptly be returned to New World Technologies Inc. all freight charges prepaid. When returning a tool, the reaction arm/s being used with the tool must also be returned. 

EXCLUSIONS FROM RAD TORQUE WARRANTY 

Tools or accessories found by New World Technologies Inc.’s sole judgement to have been altered, damaged, misused, abused, badly worn due to excessive utilization, lost, or improperly maintained will NOT be covered under the terms of this warranty. Tools returned without the reaction arm/s will not be covered under the terms of this warranty. Consumable parts and accessories (such as extensions, reaction blanks/arms) are not covered under this warranty. Tools that have been relabeled without prior written consent of New World Technologies Inc. will not be covered under this warranty. Equipment and accessories not manufactured by New World Technologies Inc. (measuring equipment, etc.) are warranted only to the extent of the original manufacturer’s warranty.

*There is no other express warranty. Implied warranties, including those of merchantability and fitness for a particular purpose are limited to one year from date of calibration and to the extent permitted by law. Liability for consequential damages under any and all warranties are excluded to the extent exclusion is permitted by law.