{"id":36942,"date":"2022-12-19T22:20:27","date_gmt":"2022-12-20T06:20:27","guid":{"rendered":"https:\/\/www.radtorque.com\/warranty-information\/"},"modified":"2026-04-14T12:32:22","modified_gmt":"2026-04-14T19:32:22","slug":"warranty-information","status":"publish","type":"page","link":"https:\/\/www.radtorque.com\/ca-east\/warranty-information\/","title":{"rendered":"Warranty Information"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;inner-banner&#8221; css=&#8221;.vc_custom_1645608036687{border-bottom-width: 10px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-bottom-color: #ff3333 !important;border-bottom-style: solid !important;}&#8221;][vc_column css=&#8221;.vc_custom_1643864907468{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_custom_heading text=&#8221;Warranty Information&#8221; font_container=&#8221;tag:h1|text_align:left|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1671475446989{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1645608014231{margin-top: 50px !important;margin-bottom: 50px !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h2><span style=\"color: #eb212e;\">RAD Torque Warranty Information<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\">NEW TOOL WARRANTY <\/span><\/p>\n<p><span style=\"color: #000000;\">Any new tool branded with the RAD name and purchased from New World Technologies Inc., or through one of its authorized distributors or agents, is warranted to the original purchaser against defects in materials and workmanship for a period of <b class=\"\">one (1) year<\/b> from the date of original calibration. Electric drive components such as electric motors, switches, and batteries etc., are covered for a period of <span class=\"\"><b class=\"\">six (6) months<\/b> <\/span>from the date of original calibration. Under the terms of this warranty, New World Technologies Inc., at its option and F.O.B. either its factory or an authorized service center, will replace or repair for the original purchaser, free of charge, any part or parts, found upon examination by New World Technologies Inc., to be defective in material or workmanship or both. If any product or part is replaced or repaired under the terms of this warranty, that product or part will carry the remainder of the warranty from the date of original calibration.    <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\">REPAIRED TOOL WARRANTY <\/span><\/p>\n<p><span style=\"color: #000000;\">Once a tool is beyond its new tool warranty, New World Technologies Inc., for a period of <b class=\"\">three (3) months <\/b>from the date of repair, will replace or repair for the original purchaser, free of charge, any part or parts, found upon examination by New World Technologies Inc., to be defective in material or workmanship or both. If any product or part is replaced or repaired under the terms and conditions of this warranty, that product or part will carry the remainder of the warranty from the date of original repair. To qualify for the above mentioned warranties, written notice to New World Technologies Inc. must be given immediately upon discovery of such defect, at which time New World Technologies Inc. will issue an authorization to return the tool. The defective item must promptly be returned to New World Technologies Inc. all freight charges prepaid. When returning a tool, the reaction arm\/s being used with the tool must also be returned.     <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\">EXCLUSIONS FROM RAD TORQUE WARRANTY <\/span><\/p>\n<p><span class=\"\" style=\"color: #000000;\"><span class=\"\">Tools or accessories found by New World Technologies Inc.\u2019s sole judgement to have been altered, damaged, misused, abused, badly worn due to excessive utilization, lost, or improperly maintained will NOT be covered under the terms of this warranty.<\/span> <\/span>Tools returned without the reaction arm\/s will not be covered under the terms of this warranty. Consumable parts and accessories (such as extensions, reaction blanks\/arms) are not covered under this warranty. Tools that have been relabeled without prior written consent of New World Technologies Inc. will not be covered under this warranty. Equipment and accessories not manufactured by New World Technologies Inc. (measuring equipment, etc.) are warranted only to the extent of the original manufacturer\u2019s warranty.   <\/p>\n<p>&nbsp;<\/p>\n<p><i class=\"\">*There is no other express warranty. Implied warranties, including those of merchantability and fitness for a particular purpose are limited to one year from date of calibration and to the extent permitted by law. Liability for consequential damages under any and all warranties are excluded to the extent exclusion is permitted by law.  <\/i>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>RAD Resources<\/h3>\n<p>Our tools come with a RAD Torque warranty to give our customers the best possible results on the job. Visit our Resources page today to explore our full range of torque tool support materials.[\/vc_column_text][vc_column_text]Looking to learn more about our innovative torque wrenches in action? Check out the <a href=\"https:\/\/www.youtube.com\/user\/RADTorqueSystems\">RAD Torque Systems YouTube channel<\/a> for product videos, demos, and more.[\/vc_column_text][vc_btn title=&#8221;Explore Customer Resources&#8221; link=&#8221;url:https%3A%2F%2Fwww.radtorque.com%2Fca-east%2Fresources%2F|title:Resources|&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;36941&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;inner-banner&#8221; css=&#8221;.vc_custom_1645608036687{border-bottom-width: 10px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-bottom-color: #ff3333 !important;border-bottom-style: solid !important;}&#8221;][vc_column css=&#8221;.vc_custom_1643864907468{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_custom_heading text=&#8221;Warranty Information&#8221; font_container=&#8221;tag:h1|text_align:left|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1671475446989{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1645608014231{margin-top: 50px !important;margin-bottom: 50px<a class=\"read-more\" href=\"https:\/\/www.radtorque.com\/ca-east\/warranty-information\/\"><br \/>Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_yoast_wpseo_title":"RAD Torque Warranty | One Year Warranty for New Tools","_yoast_wpseo_metadesc":"Discover RAD Torque Systems' one-year warranty for new tools. Get information on our warranty policy and authorized service centers.","inline_featured_image":false,"_metasync_otto_title":"","_metasync_otto_description":"","_metasync_otto_keywords":"","_metasync_otto_og_title":"","_metasync_otto_og_description":"","_metasync_otto_twitter_title":"","_metasync_otto_twitter_description":"","rank_math_title":"","rank_math_description":"","_aioseo_title":"","_aioseo_description":"","_metasync_seo_title":"","_metasync_seo_desc":"","_metasync_breadcrumb_title":"","_metasync_primary_category":0,"_metasync_primary_product_cat":0,"_metasync_otto_disabled":"","_metasync_hreflang":"","_metasync_plugin_sync_ts":"","_metasync_robots_advanced":"","footnotes":""},"class_list":["post-36942","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>RAD Torque Warranty | One Year Warranty for New Tools<\/title>\n<meta name=\"description\" content=\"Discover RAD Torque Systems&#039; one-year warranty for new tools. Get information on our warranty policy and authorized service centers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.radtorque.com\/ca-east\/warranty-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RAD Torque Warranty | One Year Warranty for New Tools\" \/>\n<meta property=\"og:description\" content=\"Discover RAD Torque Systems&#039; one-year warranty for new tools. Get information on our warranty policy and authorized service centers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.radtorque.com\/ca-east\/warranty-information\/\" \/>\n<meta property=\"og:site_name\" content=\"RAD Torque Systems\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.radtorque.com\\\/ca-east\\\/warranty-information\\\/\",\"url\":\"https:\\\/\\\/www.radtorque.com\\\/ca-east\\\/warranty-information\\\/\",\"name\":\"RAD Torque Warranty | One Year Warranty for New Tools\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.radtorque.com\\\/ca-east\\\/#website\"},\"datePublished\":\"2022-12-20T06:20:27+00:00\",\"dateModified\":\"2026-04-14T19:32:22+00:00\",\"description\":\"Discover RAD Torque Systems' one-year warranty for new tools. Get information on our warranty policy and authorized service centers.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.radtorque.com\\\/ca-east\\\/warranty-information\\\/#breadcrumb\"},\"inLanguage\":\"east\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.radtorque.com\\\/ca-east\\\/warranty-information\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.radtorque.com\\\/ca-east\\\/warranty-information\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.radtorque.com\\\/ca-east\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Warranty Information\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.radtorque.com\\\/ca-east\\\/#website\",\"url\":\"https:\\\/\\\/www.radtorque.com\\\/ca-east\\\/\",\"name\":\"RAD Torque Systems\",\"description\":\"leading Canadian manufacturer of pneumatic, battery powered, and electronic pistol grip torque wrenches.\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.radtorque.com\\\/ca-east\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.radtorque.com\\\/ca-east\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"east\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.radtorque.com\\\/ca-east\\\/#organization\",\"name\":\"RAD Torque Systems\",\"url\":\"https:\\\/\\\/www.radtorque.com\\\/ca-east\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"east\",\"@id\":\"https:\\\/\\\/www.radtorque.com\\\/ca-east\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.radtorque.com\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/logo.png\",\"contentUrl\":\"https:\\\/\\\/www.radtorque.com\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/logo.png\",\"width\":243,\"height\":82,\"caption\":\"RAD Torque Systems\"},\"image\":{\"@id\":\"https:\\\/\\\/www.radtorque.com\\\/ca-east\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"RAD Torque Warranty | One Year Warranty for New Tools","description":"Discover RAD Torque Systems' one-year warranty for new tools. Get information on our warranty policy and authorized service centers.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.radtorque.com\/ca-east\/warranty-information\/","og_locale":"en_US","og_type":"article","og_title":"RAD Torque Warranty | One Year Warranty for New Tools","og_description":"Discover RAD Torque Systems' one-year warranty for new tools. Get information on our warranty policy and authorized service centers.","og_url":"https:\/\/www.radtorque.com\/ca-east\/warranty-information\/","og_site_name":"RAD Torque Systems","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.radtorque.com\/ca-east\/warranty-information\/","url":"https:\/\/www.radtorque.com\/ca-east\/warranty-information\/","name":"RAD Torque Warranty | One Year Warranty for New Tools","isPartOf":{"@id":"https:\/\/www.radtorque.com\/ca-east\/#website"},"datePublished":"2022-12-20T06:20:27+00:00","dateModified":"2026-04-14T19:32:22+00:00","description":"Discover RAD Torque Systems' one-year warranty for new tools. Get information on our warranty policy and authorized service centers.","breadcrumb":{"@id":"https:\/\/www.radtorque.com\/ca-east\/warranty-information\/#breadcrumb"},"inLanguage":"east","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.radtorque.com\/ca-east\/warranty-information\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.radtorque.com\/ca-east\/warranty-information\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.radtorque.com\/ca-east\/"},{"@type":"ListItem","position":2,"name":"Warranty Information"}]},{"@type":"WebSite","@id":"https:\/\/www.radtorque.com\/ca-east\/#website","url":"https:\/\/www.radtorque.com\/ca-east\/","name":"RAD Torque Systems","description":"leading Canadian manufacturer of pneumatic, battery powered, and electronic pistol grip torque wrenches.","publisher":{"@id":"https:\/\/www.radtorque.com\/ca-east\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.radtorque.com\/ca-east\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"east"},{"@type":"Organization","@id":"https:\/\/www.radtorque.com\/ca-east\/#organization","name":"RAD Torque Systems","url":"https:\/\/www.radtorque.com\/ca-east\/","logo":{"@type":"ImageObject","inLanguage":"east","@id":"https:\/\/www.radtorque.com\/ca-east\/#\/schema\/logo\/image\/","url":"https:\/\/www.radtorque.com\/wp-content\/uploads\/2022\/02\/logo.png","contentUrl":"https:\/\/www.radtorque.com\/wp-content\/uploads\/2022\/02\/logo.png","width":243,"height":82,"caption":"RAD Torque Systems"},"image":{"@id":"https:\/\/www.radtorque.com\/ca-east\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.radtorque.com\/ca-east\/wp-json\/wp\/v2\/pages\/36942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.radtorque.com\/ca-east\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.radtorque.com\/ca-east\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.radtorque.com\/ca-east\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.radtorque.com\/ca-east\/wp-json\/wp\/v2\/comments?post=36942"}],"version-history":[{"count":7,"href":"https:\/\/www.radtorque.com\/ca-east\/wp-json\/wp\/v2\/pages\/36942\/revisions"}],"predecessor-version":[{"id":38427,"href":"https:\/\/www.radtorque.com\/ca-east\/wp-json\/wp\/v2\/pages\/36942\/revisions\/38427"}],"wp:attachment":[{"href":"https:\/\/www.radtorque.com\/ca-east\/wp-json\/wp\/v2\/media?parent=36942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}